How do I add more homes in the Near App?

Step 1: Tap on the name you have given to your current home on the top left corner of your home page. Step 2: Tap on "Home Management". Step 3: Tab on "Create a home". Step 4: Enter the name of yo...

Why do Near's smart devices keep going offline despite having a stable internet connection?

There are multiple factors that can result in your smart products going offline, we have compiled a list of possible causes below for your reference. Ensure optimal signal strength for your smart ...

Why are certain sections of my All Colours COB light strip displaying different colours of light or not lit up?

There are a few possibilities to this issue. Faulty set - There is always a chance of a faulty set being sent to you due to manufacturing mistakes. However, as a precautionary measure, the Near t...

Is it possible to view all of my Near Smart Camera feeds together?

Yes. If you own more than 1 set of Near smart camera, from the home page of the Near app. You will see a camera icon in the top right corner. Tap on that and you'll see all of them at once.

What is Onvif?

ONVIF (Open Network Video Interface Forum) Onvif allows you to live stream on your desktop. Here's how to do it. Download the Onvif device manager. Enable Onvif in the Near app. Enter the Onvi...

Does the Near Smart Camera come with night vision mode?

Yes. The night vision mode is set to "auto" by default. You can see up to 10 meters in night vision mode. To set up night vision: Tap on the "edit" icon on the top right corner in the products pa...

I am mounting the Near Smart Camera on the ceiling, how do I flip the screen?

Enter smart camera page Tap on the "edit icon" on the top right-hand corner Tap on "Basic Function Ssetting" Enable "Flip Screen".

How can I transfer video recordings from the Near Smart Camera directly to the photo gallery on my smartphone?

From the product page, scroll down and tap on the photo album. Select the photos/videos you want and tap on save to save them to your smartphone's camera roll.

How do I enable the motion tracking function on the Near Smart Camera?

The Near smart camera can detect human presence and follow their movements by enabling the built-in motion tracking function. Scroll down the product page Tap on "Alarm" Enable "Motion tracking ...